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Troubleshooting
11 articles
How do I change my password?
What do I do if I forget my email to access my account?
What do I do if I forget my password on my account?
How do I enable/disable notifications on the platform?
How do I enable/disable communication messages from the platform?
What if I have issues with my 2FA code?
What if I am not getting a confirmation email or code?
How can I activate my Coba Mexico Mastercard?
How do I enable/disable face ID?
What can I do if the recipient account in Mexico has not seen a payout from my US Deposit Account?
What can I do if I don’t see an expected payment reflected on my US Deposit account yet?